SHIPPING & DELIVERY

U.S. Processing Time


Orders require 10-15 business days to process.
Packages are shipped 5-10 business days prior to processing time.

Common Carriers : USPS , UPS , FedEx , DHL Express

Please allow your tracking number to update while your order(s) are being processed.


International Shipping

Orders require 10-15 business days to process.

International packages are shipped 10-15 business days prior to processing time.
Shipping carriers are based on customer location. Tracking is available after package(s) are updated by your preferred carrier.

Shipping is available internationally and we deliver to P.O. boxes. We also ship to US Territories, Alaska, Hawaii and APO/FPO/DPO addresses, which requires additional time for delivery and may be subject to delivery restrictions based on the item type, weight and size. 

 

Tracking 
Your tracking number will be available to you when your order is processed.
Please allow your tracking number to update, information is available when shipped.

Email : info@palmtreesgem.com if you have not received any information concerning your order after 15 days of processing.

DISCLAIMER: BY PLACING AN ORDER WITH US, YOU AGREE TO THE ABOVE MENTIONED TERMS OF PROCESSING AND TRANSIT TIMES.


Thank you , PalmTreesGem.